The founding member of Concept Vehicle Leasing, Paul is the glue that holds the team together with a wealth of knowledge, a passion for service excellence and a strong business acumen. With over 15 years of experience in the contract hire and leasing industry Paul is a respected member of the leasing broker community and as such has become a reliable reference for a quality craft beer or gin.
Director - Customer Experience
Keeping the business running smoothly and making sure everything goes where its meant to is our Operations Director Josie. She is skilful in the art of organisation, direction and service excellence. Josie is an active and valued member of the community with a strong sense of family and regular volunteer. Married to Managing Director Paul, Josie enjoys unlimited access to extra paper clips.
Efficient, dynamic, reliable with impeccable performance – it’s what you hope to achieve with any engine – and Phil’s role is to keep the “Concept Engine” running smoothly and finely tuned. Having spent years working with a top UK retailer, Phil’s forte’ is vehicle leasing service delivery – he makes things happen – so from problem vehicles to short-term contract hire and leasing, Phil’s your man to get it sorted.
Customer Experience Manager
Unravelling a trail of paperwork and decoding handwriting is our customer service expert June. Always with a sunny disposition, June is at the end of the phone to talk you through the contract hire and leasing process and let you know when your vehicle has arrived, as well as any current car leasing special offers. A lover of red, especially if its wine, June is our happy bubble that never pops.
Business Development Manager
Let our senior account manager Toby know your vehicle leasing needs and he will find the best solution to fit you. With a winning smile and an eye for detail there isn’t a problem he can’t fix. As our resident Equestrian Paralympian Toby keeps us on track and is always happy to lend a hand in the spur of the moment.
Our resident bean counter (and not just talking about the Kenco), Rachael is our Accounting Assistant. Despite having a mind like a calculator she's far from your typical accountant - with her great sense of humour matched only by her ever-impressive numerical skills. The in-house Excel guru and mother of two young children, Rachaels caring nature and signature laugh never fails to light up a room
Digital Marketing Assistant
Creative and articulate, Mark brings our vision to you.
Mark is not only our Marketing Guru, with several years excelling in hospitality and customer service Mark also understands our service and what we value, our customers.
With a passion for service and experience beyond his years, Mark is always on hand to listen, guide and leap over any obstacles you may have.