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serviceplan on demand

what is serviceplan on demand?

Serviceplan on Demand

Time is a valuable commodity.  We're all looking to save time in our busy lives.  We want convenience and simplicity, and we want this at a lower cost. Are these unreasonable demands?  Well, Serviceplan on Demand provides a simple way to save time and money, providing you or your business with convenience. Serviceplan on Demand provides you with one number to call to access all aspects of VehicleMaintenance with all costs being charged back to you at our discounted cost prices plus a small handling fee.

There are no subscription costs, you only pay for our service when you use it.  Plus, with a service network of over 4,000 repairers across the UK, with Serviceplan on Demand we're sure to have you covered.

how does it work?

The process for maintaining your vehicle using Serviceplan on Demand is simple. First you'll need to register your vehicle or fleet with us.  We'll upload your details to our systems within 24 hours. Once set up, you're ready to use our service.  Simply call our Driver Helpline to access our Service Booking service and 24 HourEmergency assistance.

key benefits   key features
  • Save Time - our experienced Driver Services team will manage every aspect of the maintenance process
  • Save Money - with discounted parts and labour with franchised dealers and independent repairers
  • Cost Control - we'll ensure the work requested really does need doing, and we'll then control the cost
  • Fleet Management - all your vehicles maintained in one place, regardless of leasing company or aquisition method
  • Guarantee - with parts and labour guaranteed for 12 months
  • Duty of Care - helps manage your responsibilities if you are a business owner
  • Warranty Maintained - with vehicles being maintained by approved repairers and in line with manufacturer guidelines
  • UK Nationwide Coverage - through main dealers and independent service centres including fastfit


  • Single Point of Contact - just one number to call to access all services
  • Free Collection/Delivery service - no need to leave your home/desk
  • Free Courtesy Car- providing the work is booked in advance
  • Free Wash & Vac - when you book a service through us
  • Free Essential Accident Assist
  • Mobile Tyre Fitting - provided at no extra cost
  • SMS Text reminder - to remind you the day before your service is due
  • UK Nationwide Coverage - through main dealers, independent repairers and fast fit centres
  • Remain in Control - work will only be carried out with your prior authorisation, with agreed limits for business users
  • Flexible Payment - optional Business Account or pay by Credit/Debit Card



optional features....

  • Glass Management - facillitation of the repair or replacement of glass at discounted prices or through your insurer
  • Fleet Logistics - need to move a vehicle from A toB?  Our Fleet logistics team have the answer
  • Daily Rental - need to arrange a Car or Van quickly?  Book with Concept Daily Rental
  • Fleet Administration - providing Road Tax Management, MOT's and Road Traffic Offences


also consider....


get in touch

To find out more about how Concept Serviceplan  can help you, please get in touch:
t.  0800 043 2050

Send Enquiry



Our Awards & Accreditations

  • HSBC South London Business Award 2012 – Winner
  • London Business Awards 2014 – Highly Commended
  • Small Fleet Leasing Awards 2013 – Winner
  • BVRLA Leasing Broker Member Award
  • Small Fleet Leasing Federation