Concept Accident Assist
Accidents Happen – after all, we can’t predict the unpredictable.
But we can plan for what could happen in the event of an accident. If you’ve ever been involved in a road traffic accident – even a minor one, adrenalin kicks in and you start to think about all the things you need to do.
Safety first. Is everyone OK? Does anyone need medical assistance?
What do I do next? Who do I call? Can I drive my vehicle? How do I arrange recovery and repair? So many questions…..
At Concept Vehicle Leasing, we know this kind of event is both upsetting and stressful – which is why we provide every single customer with Concept Accident Assist completely Free of Charge.
Our Driverline is available 24/7/365 by calling 0800 043 2070. Select the option for Accident Assist and you’ll be connected to one of the experienced team members at our award winning partner, Selsia Vehicle Accident Centres who will:
- Record all details of the accident and Claim (First Notification of Loss)
- Report your claim to your insurance company, broker or both.
- Arrange for Recovery of You / Your Vehicle
- Recover your Vehicle to a Selsia Vehicle Accident Centre
- Provide you with a Replacement Vehicle*
- Handle all Communication between the Repairer and your Insurers
- Get you Back on the Road as Quickly as Possible
Regardless of blame for the cause of the accident, Concept Accident Assist will ensure customers receive the support they need when they need it most.
Concept Accident Assist can help reduce Accident Costs
Award winning, Selsia Vehicle Accident centres, is a direct to repairer centrally managed repair network. There are no “middle men”, helping to reduce your repair costs whilst ensuring your vehicle is back on the road as quickly as possible.
- Nationally Agreed Service Levels and Rates applied across the UK
- National Parts Procurement
- No Accident Management Charges – for all Concept Vehicle Leasing Customers**
- Reduced Vehicle Downtime and “Key to Key” times
- 24/7 Rapid Deployment, Recovery and Progress Chasing
- “Repair over Replace” ethos
- Same Day Repair Service wherever possible
Benefits of Concept Accident Assist
- UK Nationwide Coverage
- 24/7/365 Service Availability
- Reduced Administrative Burden – Claim Notification and Handling on your Behalf
- Full cost of repair recovered if the accident is not your fault
- Like for Like replacement vehicle if the accident is not your fault
- Guaranteed, safe repairs to cars, vans and commercial / specialist vehicles
- Reduced Downtime with Direct Access to Repairer Network
- Corporate Responsibility Compliance
Great – How do I Proceed?
Activating Concept Accident Assist is easy! We’ll need some basic information about you / your fleet along with details of your insurance policy. We’ll then activate your details on our Fleet Management System and in the event of an incident, you’ll simply need to call our Driverline on 0800 043 2070.
*A Group “A” courtesy car will be available to drivers as soon as the vehicle is on site with a Selsia Approved Repairer and is subject to availability and authorisation from your insurer. In cases deemed as “Non Fault” a “Like for Like” replacement vehicle will be provided with costs being recovered from the third party insurer.
**Subject to Activation