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Personal Leasing – Frequently Asked Questions

Q. “Will you do a Credit Check on me if I want to lease a car?” Personal Lease FAQ's

A. Concept Vehicle Leasing are a credit broker and not a lender, therefore if you decide to proceed with a lease, we will submit your details to the lender offering the most suitable deal. The lender will carry out a personal credit search with one or more Credit Reference Agencies, who will record the search.

Q. “I’m looking to lease a car, but I’m not sure if I have a good enough Credit Rating”

A.  We work with a panel of different lenders in order to underwrite our business, so the criteria for credit approval may vary.  If you are unsure what your credit rating looks like, it might be worth you contacting Credit Reference Agencies, Experian, Equifax or Call Credit to obtain a copy of your report.

Please speak to the Concept Team if you’re unsure.  If you do have any serious adverse information such as County Court Judgements, Credit Defaults or a history of bankruptcy then it is unlikely we will be able to obtain credit approval.

Q. Can I buy the lease vehicle at the end of the contract?

A. If you choose a Personal Contract Hire agreement the leasing company will retain ownership of the vehicle, and you will not own it.  If you would like the option of owning a vehicle at the end of the contract, you may wish to consider an alternative method such as Personal Contract Purchase, Hire Purchase or using a Bank Loan.

Q. What happens if I exceed my contracted mileage?

If you exceed the agreed mileage on a Contract Hire agreement, you’ll be charged an excess mileage charge, payable on a pence per mile basis.

It may be possible for you to “re-schedule” your lease agreement part way through, to avoid excess mileage charges at the end of the contract – so do keep an eye on your mileage and contact us if you are unsure of the available options.

Q. Can I take a lease car abroad?

Yes you can.  You’ll need to contact ourselves or the leasing company in advance of your trip to request a “Vehicle on Hire” VE103 certificate.  This document effectively acts as the vehicle “log book” in the event that you are requested to provide evidence of your permission to drive the vehicle abroad by the authorities.

Q. Can I put a private plate on my lease vehicle?

Yes you can.  Contact our Customer Services team to discuss the process, and we’ll help facilitate this for you.  There may be a fee payable to the leasing company for this service.  You’ll also need to ensure you start the removal process in plenty of time of your contract expiry date to ensure you are able to retain the plate once the vehicle is returned.

Q. Do I have to have the vehicle serviced at a Main Dealer?

This will depend on the terms of your lease agreement.  Some of our lenders do stipulate within the terms of the agreement that you must have routine servicing carried out at a main franchised dealership.  Contact our Customer Services team if you are unsure

Q. Can anyone else drive my Lease Vehicle?

Yes.  Providing they have your permission and are insured to do so on a fully comprehensive basis.

Q. What type of insurance do I need for my lease vehicle?

You’ll need to ensure you have Fully Comprehensive insurance which specifically provides cover where you are not the owner.  Please also check to ensure that the policy covers you for what you intend to use the vehicle for – for example, if you use the vehicle for work, you’ll need to make sure you have “Business use” included on your policy.

Q. What happens if I cannot afford to keep up with my payments on a Lease Agreement?

A. If you encounter financial difficulties and you are unable to keep up repayments on a lease, then you should contact our Customer Services team or our underwriting provider as early as possible to discuss your options.  Please note that failure to keep up with payments on a lease may cause serious money problems, and could affect your ability to gain credit in the future.

Q. Can I return my current lease vehicle early, or swap for an alternative vehicle?

A. If you wish to end your lease agreement early, there is likely to be an early termination fee.  This will vary dependent on the length of time you have had the vehicle, the mileage and other factors which will be stipulated in your lease agreement.  Unfortunately, it’s not possible to simply return your vehicle or swap for another without incurring this penalty.

Q. If I have opted to include a Service & Maintenance agreement, what is covered by this scheme?

A. Maintenance contracts do vary between providers, but generally the following will be included within the agreement:

  • Routine Servicing
  • Maintenance – Including Brakes, Bulbs, Wipers, Batteries and Exhausts
  • Tyres – Subject to Fair Wear & Tear.
  • UK Breakdown Cover

Work which is not generally covered by a maintenance contract:

  • Glass Repair or Replacement
  • Accident Damage
  • Driver Abuse
  • Damage and replacement as a result of neglect

Get In Touch

To find out more about how Concept Vehicle Leasing can help you, please get in touch:
t.  0800 043 2050
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Our Awards & Accreditations

  • HSBC South London Business Award 2012 – Winner
  • London Business Awards 2014 – Highly Commended
  • Small Fleet Leasing Awards 2013 – Winner
  • BVRLA Leasing Broker Member Award
  • Small Fleet Leasing Federation